Room size was nice. bed pillows too thin.

You’ll thank me later

Great property with friendly staff made for a pleasant stay. The breakfast was particularly enjoyable with a good selection of options. Yet, there were noises from other rooms that detracted slightly from the experience. Clean room and comfy amenities. A fantastic spot if you can handle some noise.

The spacious King Room Sofa Bed was quite comfortable, and the water pressure in the shower was impressive. Breakfast offered delicious sliced tropical fruits, adding a refreshing twist to the usual options. However, the check-in process fell short, with errors in my reservation leading to unnecessary confusion. Additionally, the pricing seemed disproportionate to other hotels I’ve visited, affecting overall satisfaction. Noise from adjoining rooms also disrupted the tranquility of my stay.

Our stay was a complete disaster. The swimming pool was closed, and we were deceived since it was advertised as available. The staff was incredibly unhelpful when we addressed the issue. After arguing over our room reservation, we finally ended up in a different room than what we booked. It was frustrating to deal with such a chaotic situation and receive no assistance.

the hampton inn was a great surprise! the room was spacious, and we loved having the jet jacuzzi tub. it was also conveniently located, which made our scenic drive even better. the made-to-order breakfast was a real treat too, showing great attention to cleanliness and safety.

would recommend

All fine, but unhelpful staff

The room was spacious and clean. I enjoyed the comfortable sofa bed. Staff provided helpful service during check-in. The location was excellent for local amenities. Overall, a good experience! 😊

Customer Service Excellence in the Heart of Hartwell

During our stay, we thoroughly enjoyed the friendly staff, especially Karen, who provided excellent assistance at check-in. The room was spacious with modern amenities. Don't miss breakfast. the variety was impressive! Book a room close to the elevators for easier access!

Had a fantastic time with friends! The staff was so friendly and helpful, especially Karen at check-in. The location is perfect for exploring the lake and downtown. Our King Room was modern and clean with a huge shower. Highly recommend checking this place out for a getaway!

Our stay was primarily for a wedding nearby, and we appreciated the spaciousness of the room with the sofa bed. I enjoyed how clean everything was, from our room to the breakfast area, which was well-stocked with various options. One downside was some noise from other rooms that could be heard during the night, but overall, it was an enjoyable visit.

I stayed in the King Room with Sofa Bed—definitely spacious and clean. The sofa bed was surprisingly comfortable. The large shower was a nice touch, and the water pressure was great too. It was nice to have a fridge and microwave for snacks. Just wish the room felt a bit more soundproof. I could hear some noise from the hallway at times.

The staff were truly remarkable, always ready to assist. The room was tidy with a comfortable sofa bed which made our stay enjoyable. Additionally, the cleanliness of the common areas really stood out during our visit.